How Can We Help?

Our support team responds to all tickets within 12 hours. For urgent billing or account access issues, most tickets are addressed within 2-4 hours during business hours (Mon-Fri, 9am-6pm ET).

First, try resetting your password from the login page. If that doesn’t work, submit a ticket above with your registered email address and our team will help restore your access. For security, we may ask you to verify your identity.

E-transfers typically arrive within minutes, but occasionally processing can take up to 30 minutes. If your payment hasn’t arrived after 30 minutes, submit a ticket with your transaction ID and we’ll investigate immediately. Direct deposits may take 1-2 business days.

You can update most account details directly from your dashboard settings. For changes to legal business name, ownership, or banking information, submit a ticket to our onboarding team and we’ll guide you through the verification process.

You can reach us at +1 (672) 886-1422 during business hours. For the fastest response, we recommend submitting a ticket through this page or emailing info@invinciblepay.com. Our digital support channels have the shortest response times.