Invincible Pay is committed to cooperating with law enforcement agencies in accordance with applicable Canadian laws and regulations.
Invincible Payment Systems Limited (operating as Invincible Pay) is committed to cooperating with law enforcement agencies in accordance with applicable Canadian laws and regulations.
Invincible Pay maintains multiple regulatory registrations:
The organization complies with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), the Retail Payment Activities Act, Canada's sanctions regime, and applicable federal/provincial laws.
Invincible Pay processes millions of dollars in transactions each month on behalf of our customers. The organization commits to cooperation with valid legal process while protecting customer privacy and rights through court orders.
All requests must be submitted through: invinciblepay.com/helpdesk
Requestors must provide:
Invincible Pay will comply with lawful requests for information when accompanied by valid legal process, including but not limited to:
We reserve the right to review all requests for legal sufficiency before disclosing any customer information.
Upon receipt of a valid law enforcement request with the required court order or legal process, Invincible Pay will acknowledge your request and respond within 24 hours.
For emergencies with imminent risk to life or serious bodily harm, expedited responses occur upon clear indication of urgency.
Subject to valid legal process, Invincible Pay may be able to provide the following types of information:
The scope of information disclosed will be limited to what is specified in the legal process provided.
Unless prohibited by law or court order, Invincible Pay may notify affected customers of law enforcement requests in accordance with our Privacy Policy and applicable laws. Non-disclosure provisions in court orders will be honored.
Law enforcement may submit preservation requests through the same helpdesk channel, specifying accounts, data, and timeframe for formal legal process.
Law Enforcement Requests: invinciblepay.com/helpdesk
General Compliance: compliance@invinciblepay.com
Phone: 672-886-1422
Mailing Address: Compliance Department, 200-4909 50 Street, Red Deer, Alberta, T4N 1X8, Canada
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